(This Privacy Policy was last modified on August 29, 2012.)
We collect personal information about you from various sources to provide our services to you, to analyze and improve our services, and to communicate with you. To help you understand how we use and share this information, this Privacy Policy describes our data privacy and confidentiality practices.
This privacy policy covers “Personal Information.” Personal information is any personally identifying information that can be directly associated with an individual, such as your name, email address, or telephone number. Personal Information also includes any non-personal information, such as your employer, or computer IP address, when any of this information is linked to your personally identifying information.
Personal Information does not include information you post in public areas of our site (such as comments to blog posts, changes to wikis, or messages to user forums). Such submissions are publicly available, so be mindful what you share. Personal Information also does not include aggregate data, which is data about groups of users, activities, or services that is not personally identifying. From time to time, we may publicly display aggregate information, or share it with other parties.
This privacy policy does not cover data that you upload into our Services (which we call “Customer Data”). Our policies on Customer Data are covered in our Product Terms of Service.
We collect personal information from various sources in order to provide our Services to you to analyze, maintain and improve our Services, and to communicate with you (e.g., to send you updates or notices about our organization, or emails about products or services that we believe may be of interest to you).
Information that you provide to us. We collect information that you provide to us when you set up an account with us, use our Services, or communicate with us. For example, if you register for an online account with us, then we may request your personal information (e.g., name, postal address, email address, DOB, telephone number, credit/debit card number, security code) or your applicable business information, to complete the registration process, to process transactions, to send you information about our products, to send you promotional offers from third parties that we think may be of interest to you, or to otherwise provide our Services to you. Similarly, if you request information from us through an online contact form or if you email us, we collect the information you provide (e.g., name, telephone number, email address) so that we can respond to you.
Information collected through technology. When you visit our website (or when you utilize our Services) we may collect certain information about your computer or device through technology such as cookies, web beacons, or other tracking/recording tools. The information collected may include, but is not limited to, IP addresses, referring URLs, access times, browser types, device types, mobile device identifiers, or information about your interactions with our websites, applications or services. (Note that a “cookie” is a text file placed on a computer’s hard drive or stored on a mobile device; a “web beacon,” also known as an Internet tag, pixel tag or clear GIF, used to transmit information back to a web server.) We may use the information described in this paragraph to, among other things, operate our website and Services, including by remembering information so that you will not have to re-enter it during your visit or the next time you sign in to your account; identify and protect our customers; control unauthorized use or abuse of our Services; provide custom, personalized content and information, which could include third-party advertising; monitor usage and traffic patterns on our website and the websites for which we provide our Services; and analyze, manage and improve our Services. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.
Information from other sources. We may obtain information from other sources, such as third-party information providers, or through mergers and acquisitions, and combine this with information previously collected. In these cases, our Privacy Policy governs the handling of the combined personal information.
We will not sell or share your personal information with third parties without your consent, except as follows:
For your convenience, our website and Services may provide links to third-party websites or services that are not governed by this Privacy Policy. To the extent that any linked third-party websites or services you visit are not owned or controlled by VertiCloud, we are not responsible for those websites’ or services’ content or information practices. We encourage you to review the privacy policies of any site or service before providing any personal information.
Email Communications. From time to time, we may send you emails regarding updates to our website, products or services, notices about our organization, or information about products/services we offer (or promotional offers from third parties) that we think may be of interest to you. If you wish to unsubscribe from such emails, simply click the “unsubscribe link” provided at the bottom of the email communication. Note that you cannot unsubscribe from certain Services-related email communications (e.g., account verification, confirmations of transactions, technical or legal notices).
Modifying Account Information. If you have an online account with us, you have the ability to modify certain information in your account (e.g., your contact information) through “profile,” “account,” “settings,” or “preferences” options provided on the website or service. If you have any questions about modifying or updating any information in your account, please contact us at the email or postal address provided below.
Controlling Cookies. You may be able to set your Internet browser to block cookies or other tracking/recording tools, including cookies associated with our websites or Services, or to indicate when a cookie is being set. However, it is important to remember that many of our websites or Services may not function properly if your cookies are disabled. For information and instructions about how to manage your cookies, refer to your Internet browser’s technical information.
We have implemented reasonable technical and organizational measures designed to mitigate against accidental loss from unauthorized access, use, alteration or disclosure of Customer Data. However, you acknowledge and agree that we cannot guarantee that unauthorized third parties will not be able to defeat those measures.
VertiCloud’s obligations with respect Customer Data are defined in our agreements with our customers and are not included in this Privacy Policy. Our customer will remain responsible for the privacy and security of the Customer Data that it collects and processes and for the compliance with applicable data protection laws
Our website and Services are hosted in the United States. If you are accessing the website or Services from the European Union or other regions, please be aware that the laws governing data collection, use, and disclosure in the United States are less stringent than those in the EU and some other regions. Through your continued use of the website or Services, you consent to the transfer of your personal information to the United States and to the use of it in accordance to United States law and this privacy policy.
VertiCloud’s website and services are intended for use strictly by adults. We do not knowingly solicit or collect personal information from children under the age of 13.
We reserve the right to change this Privacy Policy from time to time in our sole discretion. We will post changes on this page and indicate the “last modified” date at the top of this page. Please check back often for any updates. Your continued use of our website or services after any change in this Privacy Policy will constitute your acceptance of such change.
For additional inquiries about this Privacy Policy, please send us an email at privacy-inquiry@verticloud.com, or letter at:
395 Page Mill Road, Suite 150
Palo Alto, CA 94306